Service operations management :
, -.
Service operations management : - / Service operations management/....[et al]. - - New Delhi : Cengage Learning, 2006. - p. 370 : - ; cm.15. - .
-.
Includes bib refs. and index.
-.
9788131501603 : Kshs 1,050
Customer services..... management--Customer services......management case studies.
----.
----.
Service operations management : - / Service operations management/....[et al]. - - New Delhi : Cengage Learning, 2006. - p. 370 : - ; cm.15. - .
-.
Includes bib refs. and index.
-.
9788131501603 : Kshs 1,050
Customer services..... management--Customer services......management case studies.
----.
----.