The librarian as information consultant [electronic resource] : transforming reference for the Information Age /
Murphy, Sarah Anne.
The librarian as information consultant transforming reference for the Information Age / [electronic resource] : Sarah Anne Murphy. - Chicago : American Library Association, 2011. - xi, 106 p. : ill.
Includes bibliographical references and index.
The library and information consultant -- Strategies for building and maintaining consumer relationships -- Marketing the library and information consultant's services : creating a sophisticated brand -- The business of consulting : managing employee service roles and consumer demand -- Developing the infrastructure and culture for continuous quality improvement.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
9780838992753 (electronic bk.)
Reference services (Libraries)--Forecasting.
Reference services (Libraries)--Management.
Information consultants.
Reference librarians--Effect of technological innovations on.
Electronic books.
Z711 / .M87 2011
025.5/2
The librarian as information consultant transforming reference for the Information Age / [electronic resource] : Sarah Anne Murphy. - Chicago : American Library Association, 2011. - xi, 106 p. : ill.
Includes bibliographical references and index.
The library and information consultant -- Strategies for building and maintaining consumer relationships -- Marketing the library and information consultant's services : creating a sophisticated brand -- The business of consulting : managing employee service roles and consumer demand -- Developing the infrastructure and culture for continuous quality improvement.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
9780838992753 (electronic bk.)
Reference services (Libraries)--Forecasting.
Reference services (Libraries)--Management.
Information consultants.
Reference librarians--Effect of technological innovations on.
Electronic books.
Z711 / .M87 2011
025.5/2