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A Guide to computer user support for help desk and support specialists / Fred Beisse.

By: Beisse, Fred, 1942-.
Material type: materialTypeLabelBookPublisher: Boston, MA : Course Technology, c2010Edition: 4th ed.Description: xxii, 674 p. : ill. ; 24 cm + 1 CD-ROM (4 3/4 in.).ISBN: 9780495806493 ; 0495806498 .Subject(s): End-user computing -- Management | Information technology -- Management | Microcomputers -- Maintenance and repair
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Item type Current location Home library Call number Status Date due Barcode
Books Books DeKUT Main Campus Library
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DeKUT Main Campus Library
QA 76.9 .E53 B4 2010 (Browse shelf) Available 2020/42051

Includes bibliographical references and index.

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