A Guide to computer user support for help desk and support specialists / Fred Beisse.
By: Beisse, Fred
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Material type: 
BookPublisher: Boston, MA : Course Technology, c2010Edition: 4th ed.Description: xxii, 674 p. : ill. ; 24 cm + 1 CD-ROM (4 3/4 in.).ISBN: 9780495806493 ; 0495806498 .Subject(s): End-user computing -- Management | Information technology -- Management | Microcomputers -- Maintenance and repair
| Item type | Current location | Home library | Call number | Status | Date due | Barcode |
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Books
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DeKUT Main Campus Library General Stacks | DeKUT Main Campus Library | QA 76.9 .E53 B4 2010 (Browse shelf) | Available | 2020/42051 |
Includes bibliographical references and index.
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