TY - BOOK AU - Webb,Lucy AU - Holland,Karen TI - Nursing: communication skills in practice T2 - Prepare for practice SN - 9780199582723 (pbk.) AV - RT 23 .W4 PY - 2011/// CY - Oxford, New York PB - Oxford University Press KW - Communication in nursing KW - Nurse-Patient Relations KW - Communication N1 - Includes bibliographical references and index ER -