01743cam a2200313 a 4500 209306 209306 17440174 OSt 20200714120447.0 120823s2014 nyua b 001 0 eng 2012034468 9780321864949 Ksh 5,900 LC LC PE 1475 .G4 2014 Gerson Sharon J. 10103 Technical communication : process and product / Sharon J. Gerson, Steven J. Gerson. 8th ed. New York : Pearson, c2014. xxviii, 590 p. : ill (some col.) ; 26 cm. Sharon Gerson's name appears first in earlier editions. Includes bibliographical references (p. 579-584) and index. An introduction to technical communication -- The communication process -- Objectives in technical communication -- Audience recognition -- Ethical considerations -- Research -- Routine correspondence -- Social media -- The job search -- Document design -- Using visual aids -- Communicating to persuade -- Technical descriptions and process analyses -- Instructions, user manuals, and standard operating procedures -- Web sites and online help -- Short, informal reports -- Long, formal reports -- Proposals -- Oral presentations. English language Technical English. 7065 English language Rhetoric. 3106 Technical writing. 2826 Gerson Steven M. 10104 lcc BK 0 0 lcc 0 0 CPL CPL GEN 2020-07-14 5900.00 0 PE 1475 .G4 2014 2020/41612 2020-07-14 00:00:00 2020-07-14 BK