@book{210303,
	author = {Durham College.},
	title = {Communications for science and technology. /},
	publisher = {Pearson.},
	address = {[Boston,M.A.]:},
	edition = {3rd custom ed. for Durham College.},
	note = {Taken from:
Keys to success: Building successful intelligence and achieving your goals, 5th Canadian ed. by Carol Carter...[et al.]

Business communication essentials, 2nd Canadian ed. by Courtland L. Bovee, John V. Thill, and Jean A. Scribner.

Customer service: a practical approach, 6th ed. by Elaine K. Harris.

Communicating in small groups: principles and practices, 9th ed. by Steven A. Beebe and John T. Masterson.}
}