@book{224385,
	author = {Dean, Joan, and ProQuest (Firm)},
	title = {Implementing performance management},
	publisher = {RoutledgeFalmer,},
	year = {2002.},
	address = {London ;},
	url = {https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=180718}
}