TY  - BOOK
AU  - Graham,Ben B.
ED  - ProQuest (Firm)
TI  - Detail process charting: speaking the language of process 
SN  - 9780471680864
AV  - HD38.153 .G73 2004
U1  - 658.4/02 22
PY  - 2004///
CY  - Hoboken, N.J.
PB  - Wiley
KW  - Industrial organization
KW  - Charts, diagrams, etc
KW  - Organization charts
KW  - Reengineering (Management)
KW  - Benchmarking (Management)
KW  - Organizational effectiveness
KW  - Electronic books
N1  - Includes bibliographical references and index; Introduction -- Who is involved in process improvement? -- Defining a process improvement project -- Gathering the facts -- Process chart format -- Process chart building blocks -- Charting business processes -- Using process charts -- Process chart stories
UR  - https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=214352
ER  -