@book{228494,
	author = {Wysocki, Robert K. and ProQuest (Firm)},
	title = {Project management process improvement},
	publisher = {Artech House,},
	year = {c2004.},
	series = {Artech House effective project management series},
	address = {Boston :},
	url = {https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=227679}
}