@book{228801,
	author = {Schiuma, Geovanni. and ProQuest (Firm)},
	title = {Benchmarking in the knowledge era},
	publisher = {Emerald Group Publishing,},
	year = {c2004.},
	series = {Benchmarking: An International Journal. No. 6 ;},
	address = {Bradford, England :},
	url = {https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=231846}
}