@book{229193,
	author = {Kramer, Michael W. and ProQuest (Firm)},
	title = {Managing uncertainty in organizational communication},
	publisher = {Lawrence Erlbaum Associates Publishers,},
	year = {2004.},
	series = {LEA's communication series},
	address = {Mahwah, N.J. :},
	url = {https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=234215}
}