Performance measurement in the 21st century  from performance measurement to performance management /  [electronic resource] : 
Guest editor Dr. Yasar Jarrar. 
 - Bradford, England :  Emerald Group Publishing,  c2004. 
 - 147 p. 
 - Business Process Management Journal. No. 5 ;  Vol. 10 .
 - Business process management journal ;  v. 10, no. 5. .
<br/><br/><label>ISBN: </label>9781845441876 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production management.<br/>Product management.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>TS155  / .P47 2004