01642nam a22004214a 4500 EBC261407 MiAaPQ 20250821100847.0 m o d | cr cnu|||||||| 050412s2006 nju ob 001 0 eng 9781410615596 (electronic bk.) 9780805837889 (print) (MiAaPQ)EBC261407 (Au-PeEL)EBL261407 (CaPaEBR)ebr10130696 (OCoLC)742296529 MiAaPQ eng rda pn MiAaPQ MiAaPQ HD59.2 .H43 2006 659.2 22 Hearit, Keith Michael. 103013 Crisis management by apology [electronic resource] : corporate responses to allegations of wrongdoing / Keith Michael Hearit. Mahwah, N.J. : Lawrence Erlbaum Associates, c2006. ix, 250 p. LEA's communication series Includes bibliographical references (p. 219-240) and indexes. Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. Corporate image. 103014 Crisis management. 103015 Apologizing. 103016 Corporations Public relations. 103017 Business communication. 34841 Electronic books. 35142 ProQuest (Firm) 103018 ProQuest (Firm) LEA's communication series. 103019 https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=261407 Click to View 231932 231932