TY  - BOOK
AU  - Hearit,Keith Michael
ED  - ProQuest (Firm)
TI  - Crisis management by apology: corporate responses to allegations of wrongdoing 
T2  - LEA's communication series
SN  - 9781410615596
AV  - HD59.2 .H43 2006
U1  - 659.2 22
PY  - 2006///
CY  - Mahwah, N.J.
PB  - Lawrence Erlbaum Associates
KW  - Corporate image
KW  - Crisis management
KW  - Apologizing
KW  - Corporations
KW  - Public relations
KW  - Business communication
KW  - Electronic books
N1  - Includes bibliographical references (p. 219-240) and indexes
UR  - https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=261407
ER  -