Implementing effective TQM  an Emerald guide.  [electronic resource] : 

 - Bradford, England :  Emerald Group Publishing,  c2005. 
 - 74 p. 
<br/><br/><label>ISBN: </label>9781846632839 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management.<br/>Total quality management.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .I67 2005