TY - BOOK ED - ProQuest (Firm) TI - Implementing effective TQM: an Emerald guide SN - 9781846632839 AV - HD62.15 .I67 2005 PY - 2005/// CY - Bradford, England PB - Emerald Group Publishing KW - Management KW - Total quality management KW - Electronic books UR - https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=282904 ER -