Benchmarking the management of operations and information systems  [electronic resource] / 
guest editor Siau Ching Lenny Koh and S.M. Saad. 
 - Bradford, England :  Emerald Group Publishing,  c2007. 
 - 155 p. 
 - Benchmarking, an international journal ;  14, no. 1 .
<br/><br/><label>ISBN: </label>9781846633836 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Benchmarking (Management)<br/>Total quality management.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .B46 2007