@book{237303,
	author = {Groff, Todd R. and Jones, Thomas P. and ProQuest (Firm)},
	title = {Introduction to knowledge management},
	publisher = {Butterworth-Heinemann,},
	year = {c2003.},
	address = {Amsterdam ;},
	url = {https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=296815}
}