Designing your organization using the star model to solve 5 critical design challenges / [electronic resource] :
Amy Kates, Jay R. Galbraith.
- 1st ed.
- San Francisco : Jossey-Bass, c2007.
- xvi, 256 p. : ill.
Includes bibliographical references (p. 245-248) and index.
Introduction -- The authors -- Fundamentals of organization design -- Designing around the customer -- Organizing across borders -- Making a matrix work -- Solving the centralization-decentralization dilemma -- Organizing for innovation -- Conclusion -- Appendix: Decision tools -- Bibliography.