Sterrett, Emily A. The manager's pocket guide to emotional intelligence from management to leadership / [electronic resource] : by Emily A. Sterrett. - Amherst, Mass. : HRD Press, c2000. - vi, 137 p. Includes index. ISBN: 9781599967592 Subjects--Topical Terms: Emotional intelligence.Leadership--Psychological aspects. Index Terms--Genre/Form: Electronic books. LC Class. No.: BF576 / .S743 2000