@book{240936,
	author = {Jarra, Yasar. and ProQuest (Firm)},
	title = {Measuring business excellence.},
	publisher = {Emerald Insight,},
	year = {c2007.},
	series = {Measuring business excellence ;},
	address = {Bradford :},
	url = {https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=328757}
}