Naidu, N. V. R. Total quality management [electronic resource] / N.V.R. Naidu, K.M. Babu, G. Rajendra. - New Delhi : New Age International (P) Ltd., Publishers, 2006. - xii, 254 p. : ill. ISBN: 9788122425345 Subjects--Topical Terms: Total quality management.Quality control. Index Terms--Genre/Form: Electronic books. LC Class. No.: HD62.15 / .N35 2006