@book{244099,
	author = {Poll, Roswitha. and Boekhorst, Peter te, and ProQuest (Firm)},
	title = {Measuring quality},
	publisher = {K.G. Saur,},
	year = {2007.},
	series = {IFLA publications,},
	address = {Munchen :},
	edition = {2nd rev. ed.},
	url = {https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=370720}
}