Meredith, Meri. <br/><br/>
Dealing with an international clientele  communications, diplomacy and etiquette /  [electronic resource] : 
Meri Meredith. 
 - Munchen :  Saur,  2004. 
 - xxi, 241 p. 
 - The information services management series .
 - Information services management. .
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9783598440120 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reference services (Libraries)<br/>Libraries and immigrants.<br/>Reference librarians--Attitudes.<br/>Communication in library administration.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>Z711  / .M47 2005