TY  - BOOK
AU  - Meredith,Meri
ED  - ProQuest (Firm)
TI  - Dealing with an international clientele: communications, diplomacy and etiquette 
T2  - The information services management series
SN  - 9783598440120
AV  - Z711 .M47 2005
PY  - 2004///
CY  - Munchen
PB  - Saur
KW  - Reference services (Libraries)
KW  - Libraries and immigrants
KW  - Reference librarians
KW  - Attitudes
KW  - Communication in library administration
KW  - Electronic books
N1  - Includes bibliographical references and index
UR  - https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=370768
ER  -