01516nam a2200373 a 4500001001000000003000700010005001700017006001900034007001500053008004100068020003600109020002700145035002200172035002300194035002500217035002300242035002100265040004100286050002200327100002900349245015500378260004200533300002500575504004100600505010400641590014700745650002600892650003200918655002900950710002800979797002001007856009601027999001901123EBC420066MiAaPQ20250821104105.0m     o  d |      cr cnu||||||||091014s2007    ne a    ob    000 0 eng d  a9789048504732q(electronic bk.)  z9789056294663q(print)  a(MiAaPQ)EBC420066  a(Au-PeEL)EBL420066  a(CaPaEBR)ebr10302776  a(CaONFJC)MIL178779  a(OCoLC)476251430  aMiAaPQbengerdaepncMiAaPQdMiAaPQ 4aHE8788b.G86 20071 aGungor, Huseyin.918600210aObserving and registering emotional satisfaction of customer contactsh[electronic resource] :bfor customer satisfaction & loyalty /cHuseyin Gungor.  aAmsterdam :bVossiuspers UvA,cc2007.  axiii, 176 p. :bill.  aIncludes bibliographical references.0 apt. 1. Conceptual model, literature review and research questions -- pt. 2. ESCC surveys & results.  aElectronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 0aCall centers.9186003 0aCustomer relations.9186004 4aElectronic books.9351422 aProQuest (Firm)91860052 aProQuest (Firm)40uhttps://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=420066zClick to View  c246693d246693