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  <titleInfo>
    <title>Impact of e-commerce on consumers and small firms</title>
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  <name type="personal">
    <namePart>Zappala, Salvatore.</namePart>
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  <name type="personal">
    <namePart>Gray, Colin.</namePart>
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  <genre authority="">Electronic books.</genre>
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    <place>
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    <place>
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    <publisher>Ashgate</publisher>
    <dateIssued>c2006</dateIssued>
    <dateIssued encoding="marc">2006</dateIssued>
    <issuance>monographic</issuance>
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  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
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  <physicalDescription>
    <form authority="gmd">electronic resource</form>
    <extent>xv, 264 p. : ill.</extent>
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  <tableOfContents>Introduction / Colin Gray and Salvatore Zappala -- Stage models of ICT adoption in small firms / Colin Gray -- Social influence and diffusion of innovations in education / Carlo Tomasetto and Felice Carugati -- Climate for innovation, attitudes to Internet and ICT adoption in small firms / Salvatore Zappala and Guido Sarchielli -- Changing leadership cultures in e-commerce service industry / Mikko J. Ruohonen -- E-business and small firms in London / Jane Tebbutt -- The value of Internet forums to small rural businesses / Robert Mochrie, Laura Galloway and David Deakins -- E-business and the work organization in craft enterprises / Sabine Wendt, Tatjana Grek and Lothar Lissner -- Internet marketing and the Portuguese marketplace  / Rute Xavier and Francisco Costa Pereira -- E-marketing adoption in organizations / Abdel Monim Shaltoni -- World wide markets and the World Wide Web : problems and possibilities for small businesses / Heather Fulford -- Website usability : cognitive versus activity theory approaches / Elvis Mazzoni -- Consumption on the Internet / Laura Sartori -- Affective states, purchase intention and perceived risk in online shopping / Elfriede Penz and Erich M. Kirchler -- Risk perception in online shopping / Marco G. Mariani and Salvatore Zappala -- The fun side of the Internet / Daniele Scarpi -- Risk perception as a motivational barrier for online purchasing / Annamaria S. de Rosa, Elena Bocci and Sara Saurini -- Conclusions : common themes and future perspectives / Salvatore Zappala and Colin Gray.</tableOfContents>
  <note type="statement of responsibility">edited by Salvatore Zappala and Colin Gray.</note>
  <note>Includes bibliographical references and index.</note>
  <subject authority="lcsh">
    <topic>Electronic commerce</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Internet marketing</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Small business</topic>
    <topic>Computer networks</topic>
  </subject>
  <subject authority="lcsh">
    <topic>Consumer behavior</topic>
  </subject>
  <classification authority="lcc">HF5548.32 .I46 2006</classification>
  <classification authority="ddc" edition="22">381/.142</classification>
  <identifier type="isbn">9780754681229</identifier>
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