@book{249434,
	author = {Harden, Leland. and Heyman, Bob, and ProQuest (Firm)},
	title = {Digital engagement},
	publisher = {American Management Association,},
	year = {c2009.},
	address = {New York :},
	url = {https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=434981}
}