@book{249452,
	author = {Ellis, Richard. and ProQuest (Firm)},
	title = {Communication skills},
	publisher = {Intellect Books :},
	year = {2009.},
	address = {Bristol, UK. ;},
	edition = {2nd ed.},
	url = {https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=435033}
}