Creating the customer-driven academic library [electronic resource] /
Jeannette Woodward.
- Chicago : American Library Association, 2009.
- xi, 198 p.
Includes bibliographical references and index.
Reinventing the academic library -- Making it happen : leadership and the professional staff -- Public service staffing : past, present, and future -- A great place to be : creating a livable library -- Transforming spaces on tight budgets -- Making the transition to a twenty-first-century library -- Innovation at the forefront : the information commons, embedded librarians, and the library of the future -- Sharing our vision : marketing the academic library -- Customer service : making it all come together -- Evaluating our progress.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
9780838990445 (electronic bk.)
Academic libraries--United States. Public services (Libraries) Academic libraries--Space utilization--Social aspects. Academic libraries--Marketing. Academic libraries--Public relations.