Woodward, Jeannette A.

Creating the customer-driven academic library [electronic resource] / Jeannette Woodward. - Chicago : American Library Association, 2009. - xi, 198 p.

Includes bibliographical references and index.

Reinventing the academic library -- Making it happen : leadership and the professional staff -- Public service staffing : past, present, and future -- A great place to be : creating a livable library -- Transforming spaces on tight budgets -- Making the transition to a twenty-first-century library -- Innovation at the forefront : the information commons, embedded librarians, and the library of the future -- Sharing our vision : marketing the academic library -- Customer service : making it all come together -- Evaluating our progress.


Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

9780838990445 (electronic bk.)




Academic libraries--United States.
Public services (Libraries)
Academic libraries--Space utilization--Social aspects.
Academic libraries--Marketing.
Academic libraries--Public relations.


Electronic books.

Z675.U5 / W78 2009