TY  - BOOK
AU  - Raab,Gerhard
ED  - ProQuest (Firm)
TI  - Customer relationship management: a global perspective 
SN  - 9781409405405
AV  - HF5415.5 .C83625 2008
U1  - 658.8/12 22
PY  - 2008///
CY  - Aldershot, Hampshire, England, Burlington, VT
PB  - Gower
KW  - Customer relations
KW  - Management
KW  - Electronic books
N1  - Includes bibliographical references and index
UR  - https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=476253
ER  -