@book{256224,
	author = {Burtonshaw-Gunn, Simon A. and Salameh, Malik G. and ProQuest (Firm)},
	title = {Essential tools for organizational performance},
	publisher = {Wiley,},
	year = {2009.},
	address = {Hoboken, NJ :},
	url = {https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=480451}
}