TY - BOOK AU - Barlow,Janelle AU - Stewart,Paul ED - ProQuest (Firm) TI - Branded customer service: the new competitive edge SN - 9781576758861 AV - HF5415.5 .B3667 2006 PY - 2006/// CY - San Francisco, Calif. PB - Berrett-Koehler KW - Customer services KW - Business names KW - Brand name products KW - Electronic books N1 - Includes bibliographical references and index UR - https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=483742 ER -