Page, Susan <br/><br/>
The power of business process improvement  10 simple steps to increase effectiveness, efficiency, and adaptability /  [electronic resource] : 
Susan Page. 
 - New York :  AMACOM,  c2010. 
 - xii, 338 p. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780814414798 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Workflow--Management.<br/>Organizational effectiveness.<br/>Management.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HD62.17  / .P34 2010 
<br/><br/><label>Dewey Class. No.: </label>658.5/1