01989nam a2200409 a 4500 EBC683305 MiAaPQ 20250821113436.0 m o d | cr cn||||||||| 101104s2011 ilua sb 001 0 eng d 2010043518 9780838910863 (alk. paper) 9780838992753 (electronic bk.) (MiAaPQ)EBC683305 (Au-PeEL)EBL683305 (CaPaEBR)ebr10469289 (CaONFJC)MIL309350 (OCoLC)719377460 MiAaPQ MiAaPQ MiAaPQ Z711 .M87 2011 025.5/2 22 Murphy, Sarah Anne. 324468 The librarian as information consultant [electronic resource] : transforming reference for the Information Age / Sarah Anne Murphy. Chicago : American Library Association, 2011. xi, 106 p. : ill. Includes bibliographical references and index. The library and information consultant -- Strategies for building and maintaining consumer relationships -- Marketing the library and information consultant's services : creating a sophisticated brand -- The business of consulting : managing employee service roles and consumer demand -- Developing the infrastructure and culture for continuous quality improvement. Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. Reference services (Libraries) Forecasting. 324469 Reference services (Libraries) Management. 324470 Information consultants. 324471 Reference librarians Effect of technological innovations on. 324472 Electronic books. 35142 ProQuest (Firm) 324473 https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=683305 Click to View 270043 270043