Parmenter, David. Key performance indicators for government and non profit agencies implementing winning KPIs / [electronic resource] : David Parmenter. - Hoboken, N.J. : John Wiley & Sons, 2012. - xxi, 309 p. : ill. Includes bibliographical references and index. ISBN: 9781118221464 Subjects--Topical Terms: Performance technology.Performance standards.Organizational effectiveness.Nonprofit organizations--Management.Administrative agencies--Management. Index Terms--Genre/Form: Electronic books. LC Class. No.: HF5549.5.P37 / P373 2012 Dewey Class. No.: 658.4/013