@book{284665,
	author = {Eunson, Baden. and ProQuest (Firm)},
	title = {Conflict management},
	publisher = {John Wiley & Sons,},
	year = {2007.},
	series = {Business tools series},
	address = {Milton, Australia ;},
	url = {https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=903141}
}