@book{287299,
	author = {Hansal, Alexander. and ProQuest (Firm)},
	title = {Oracle Siebel CRM 8 developer's handbook},
	publisher = {Packt Enterprise,},
	year = {2011.},
	address = {Birmingham, U.K. :},
	note = {Includes index.},
	url = {https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=950599}
}