Conflict and crisis communication  principles and practices /  [electronic resource] : 
edited by Carol A. Ireland, Martin Fisher and Gregory M. Vecchi. 
 - London ;  New York :  Routledge,  2011. 
 - xix, 215 p. :  ill. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><br/>Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
<br/><br/><label>ISBN: </label>9780203830406 (electronic bk.) 
<br/><br/><label>LCCN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management.<br/>Interpersonal communication.<br/>Negotiation.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HM1126  / .C616 2011