Fayard, Anne-Laure.

The power of writing in organizations from letters to online interactions / [electronic resource] : Anne-Laure Fayard and Anca Metiu. - 1st ed. - New York : Routledge, 2013. - xxvi, 226 p. : ill., map. - Organization and management series .

Includes bibliographical references and index.

Preface -- The power of writing : evidence from letters -- Writing as a fundamental mode of communication -- The mechanisms of writing -- Expressing emotions through writing -- Knowledge development through writing -- Writing and community building -- The power of writing in online communication -- From letters to online writing -- Expressing emotions and developing trust online -- Creating knowledge in online interactions -- The role of writing in developing a sense of we-ness in online communities -- Beyond the media : the power of writing -- References.


Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

9780203102732 (electronic bk.)




Communication--Psychological aspects.
Business writing.
Communication in organizations.
Online social networks--Psychological aspects.
Communities--Social aspects.


Electronic books.

HM1206 / .F393 2013

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