@book{294471,
	author = {Poitras, Jean, and Raines, Susan. and ProQuest (Firm)},
	title = {Expert mediators overcoming mediation challenges in workplace, family, and community conflicts},
	publisher = {Jason Aronson,},
	year = {c2013.},
	address = {Lanham :},
	url = {https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=1076204}
}