Sturdy, Graham R. <br/><br/>
Customer relationship management using business intelligence  [electronic resource] / 
by Graham R. Sturdy. 
 - Newcastle upon Tyne :  Cambridge Scholars Pub.,  2012. 
 - xiv, 397 p. :  ill. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><br/>Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. 
<br/><br/><label>ISBN: </label>9781443842976 (electronic bk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management.<br/>Business intelligence.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HF5415.5  / .S78 2012