TY - BOOK AU - Sturdy,Graham R. ED - ProQuest (Firm) TI - Customer relationship management using business intelligence AV - HF5415.5 .S78 2012 PY - 2012/// CY - Newcastle upon Tyne PB - Cambridge Scholars Pub. KW - Customer relations KW - Management KW - Business intelligence KW - Electronic books N1 - Includes bibliographical references and index; Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries UR - https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=1080874 ER -