TY - BOOK AU - Alvarez-Galvan,Jose-Luis ED - ProQuest (Firm) TI - Outsourcing and service work in the new economy: the case of call centres in Mexico City SN - 9781443838177 AV - HD3861.M6 A483 2012 PY - 2012/// CY - Newcastle upon Tyne PB - Cambridge Scholars Publishing KW - Contracting out KW - Mexico KW - Mexico City KW - Call centers KW - Employees KW - Personnel management KW - Mexico City (Mexico) KW - Commercial policy KW - Electronic books UR - https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=1133113 ER -