01672nam a2200409Ia 4500 EBC1214953 MiAaPQ 20250821125312.0 m o d | cr cnu|||||||| 060609s2006 enka ob 001 0 eng d 9781860948893 (electronic bk.) 9781860946691 (print) (MiAaPQ)EBC1214953 (Au-PeEL)EBL1214953 (CaPaEBR)ebr10699098 (CaONFJC)MIL186745 (OCoLC)815742085 MiAaPQ eng rda pn MiAaPQ MiAaPQ HF5415.153 .I586 2006 658.5/75 22 Involving customers in new service development [electronic resource] / editors, Bo Edvardsson ... [et al.]. London : Imperial College Press ; Hackensack, NJ ; London : Distributed by World Scientific Publishing Co., c2006. viii, 323 p. : ill. Series on technology management ; v. 11 Includes bibliographical references and index. Electronic reproduction. Ann Arbor, MI : ProQuest, 2018. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. New products Management. 522597 Customer relations. 522598 Service industries Management. 35517 Creative ability in business. 37807 Electronic books. 35142 Edvardsson, Bo, 1952- 522599 ProQuest (Firm) 522600 ProQuest (Firm) https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=1214953 Click to View 304074 304074