@book{308906,
	author = {Baiocchi, Dave. and Fox, D. Steven.},
	title = {Surprise! :},
	publisher = {RAND Corporation,},
	year = {[2013]},
	address = {Santa Monica :},
	url = {https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=1438177}
}