TY - BOOK AU - Hornickel,Jim TI - Negotiating success: tips and tools for building rapport and dissolving conflict while still getting what you want AV - HD58.6 .H67 2014 U1 - 158/.5 23 PY - 2014///] CY - Hoboken, New Jersey PB - Wiley KW - Negotiation in business KW - Negotiation KW - Conflict management KW - Emotional intelligence KW - Electronic books N1 - Includes index UR - https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=1562635 ER -