@book{312474,
	author = {Young, Tom. and Milton, N. J.},
	title = {Knowledge management for sales and marketing :},
	publisher = {Chandos Publishing,},
	year = {2011.},
	address = {Oxford :},
	url = {https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=1584454}
}