Getting started with evaluation /
Peter Hernon, Robert E. Dugan, and Joseph R. Matthews ; cover design by Kimberly Thornton.
- 1 online resource (253 pages) : illustrations, tables
Includes bibliographical references and index.
9780838996829 9780838996836
Libraries--Evaluation. Public services (Libraries)--Evaluation. Library administration--Decision making. Library statistics. Libraries--Evaluation--Problems, exercises, etc.