@book{356654,
	author = {Peitzker, Tania,},
	title = {Uses and risks of business chatbots :},
	publisher = {Business Expert Press,},
	year = {[2020]},
	address = {New York, New York :},
	url = {https://ebookcentral.proquest.com/lib/kuct-ebooks/detail.action?docID=6134049}
}